Product analytics
Connect Mixpanel to Sondola
What Sondola reads from Mixpanel: events, unique users, saved reports. Read-only, with the source and period beside every number.
Read-only. Sondola never changes your data in Mixpanel.
- Credential
- API key
- Refresh
- Twice a day
- How it connects
- Pick the metric
- Setup time
- About 3 minutes
What Sondola reads from Mixpanel
- Events
- Unique users
- Saved reports
What you need
- A Mixpanel organization owner or admin.
Collection timing and the period a reading covers are separate. Check the source's data-through date as well as the metric's reporting period.
Connect Mixpanel in 3 steps
- Create a service account
Organization settings → Service Accounts → Add service account, role Consumer or above, with access to the project.
Service account role: Consumer.Mixpanel: service accounts ↗ - Copy the project ID
Project settings → Overview.
- Week start
Recipes use calendar weeks from Mixpanel's project setting 'Start of week'. Set it to Monday to match the dashboard.
Enter credentials only in your Sondola workspace. Keep keys out of screenshots, public repositories and support messages.
What Sondola asks you for
Mixpanel → Organization settings → Service Accounts → Add. Copy the username.
Shown once when the service account is created.
Mixpanel → Project settings → Overview → Project ID.
US, EU or India, per the project's data residency setting.
Secrets are stored encrypted in your workspace, in a vault kept separate from the application database. Sondola never shows them again.
Permissions
- A service account with the Consumer role or above, with access to the project.
Refresh and first reading
Twice a day. Most tools refresh once or twice a day, and every number shows when it was read.
Save and test lists one event name. The Query API allows 60 calls an hour, so each recipe is read once a run.
Troubleshooting
The test passes but no reading appears.
Mixpanel is a Pick the metric source. A working connection produces nothing until you choose a metric and its period. Then check the metric's reporting period and the source's data-through date.
A number differs from Mixpanel.
Compare the definition, unit and reporting period with the same number in Mixpanel before treating a difference as an error. When a stored reading changes, its history keeps the old value, the new value and the reason.
Provider documentation
Readings missing or old? Read the setup and troubleshooting guide and the worked freshness example.
Related integrations
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