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Connect Klaviyo to Sondola

What Sondola reads from Klaviyo: email and SMS events, order value. Read-only, with the source and period beside every number.

Read-only. Sondola never changes your data in Klaviyo.

Credential
API key
Refresh
Twice a day
How it connects
Pick the metric
Setup time
About 2 minutes

What Sondola reads from Klaviyo

  • Email and SMS events
  • Order value

What you need

  • A Klaviyo account owner or admin.

Collection timing and the period a reading covers are separate. Check the source's data-through date as well as the metric's reporting period.

Connect Klaviyo in 2 steps

  1. Create a private key

    Settings → API keys → Create private API key, with the scope Metrics: read.

    Scope: Metrics: read.Klaviyo: API keys ↗
  2. Copy the key

    Starts with pk_. Shown once.

Enter credentials only in your Sondola workspace. Keep keys out of screenshots, public repositories and support messages.

What Sondola asks you for

Private API keyRequiredSecret

Klaviyo → Settings → API keys → Create private API key with read access to Metrics. Starts with pk_.

TimezoneOptional

IANA name for period boundaries, for example America/Los_Angeles. UTC when empty.

Secrets are stored encrypted in your workspace, in a vault kept separate from the application database. Sondola never shows them again.

Permissions

  • A private API key with one scope: Metrics: read.

Refresh and first reading

Twice a day. Most tools refresh once or twice a day, and every number shows when it was read.

Save and test lists one metric. A Klaviyo metric is an event (Placed Order, Opened Email, Received Email). Recipes aggregate one metric per period.

Troubleshooting

The test passes but no reading appears.

Klaviyo is a Pick the metric source. A working connection produces nothing until you choose a metric and its period. Then check the metric's reporting period and the source's data-through date.

A number differs from Klaviyo.

Compare the definition, unit and reporting period with the same number in Klaviyo before treating a difference as an error. When a stored reading changes, its history keeps the old value, the new value and the reason.

Provider documentation

Klaviyo documentation

Readings missing or old? Read the setup and troubleshooting guide and the worked freshness example.

Related integrations

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